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Dakota_HarpAsked on September 23, 2020 at 8:55 AMI have recurring payments set up for my customers through jotform. How do I send them a receipt automatically with each payment?Page URL: https://www.revmedia.group/getstarted
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Richie JotForm SupportReplied on September 23, 2020 at 9:36 AM
You may create a recurring payment using our payment integration.
Here is a guide:https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option
You may then create an invoice to send to your respondents.
Guide:https://www.jotform.com/help/739-How-to-Generate-an-Invoice-for-Your-Payment-Form
Please check it out and let us know if you need further assistance.
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Dakota_HarpReplied on September 23, 2020 at 10:41 AM
This method does not work for recurring payments. There isn't an invoicing option.
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Richie JotForm SupportReplied on September 23, 2020 at 11:58 AM
My apologies, you are correct. The product list doesn't have an option to recurring payments.
May we know the payment processor that you would like to use for the subscription?
You may try to edit the autoresponder email and create an invoice.
https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders