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BonitaMersiadesAsked on August 20, 2020 at 12:59 AM
I am having trouble making the 'submit' button work on a PDF form. It just gets an error when people hit submit.
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jherwinReplied on August 20, 2020 at 2:33 AM
Can you please tell us which form this issue is related to?
Guide: Where-to-Find-My-Form-URL
Also, Could you let us know if we can send a test submission to the PDF form to test it from our end?
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BonitaMersiadesReplied on August 20, 2020 at 7:28 PMHi there
It’s ‘Clone of RAD/DAP Monitoring’.
And no problem.
Regards
Bonita
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jherwinReplied on August 20, 2020 at 9:57 PM
Your PDF Form does not have a submit button which is why you cannot submit your form.
Please add a submit button to your form to fix the issue. -
BonitaMersiadesReplied on August 20, 2020 at 10:28 PMThat’s because I took the ’SUBMIT’ button off because it wasn’t working!!!!!!
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jherwinReplied on August 21, 2020 at 3:32 AM
We are sorry for the inconvenience this may have caused. I was able to replicate the issue you mentioned (see the screencast below).
Please try creating a new PDF Form and see if the issue still persists in the newly created PDF Form.
We can do this for you, however, we need your confirmation before we can make any changes to the form.