Having problem integrating my Paypal to Jotform

  • iamgoodlife
    Asked on August 17, 2020 at 12:49 PM

    1597684150Paypal Jotform Screenshot 10

    After connecting it it tells me that there is an error in Paypal connection. 

    I contacted Paypal and this were their response:

     I understand you want to link your PayPal account to Jotform, and I checked your account I can see you account is already been verified, kindly contact Jotform to assist you how to link your account to them.

    Page URL: https://form.jotform.com/202255495078157
  • Niko_N
    Replied on August 17, 2020 at 2:05 PM

    Greetings,

    We apologize for the inconvenience.

    I've checked your form and seems PayPal account information is not yet saved.

    When you click that Connect button and log into your Paypal account, after clicking Go back to the JotForm Inc button, did you click the SAVE button at the end?

    Having problem integrating my Paypal to Jotform Image 1 Screenshot 30

    When it will show connected, then move at the end and click that SAVE button and check:

    Having problem integrating my Paypal to Jotform Image 2 Screenshot 41

    Please give a try and let us know if the issue still persists.

    Thank you!

  • iamgoodlife
    Replied on August 17, 2020 at 4:07 PM

    Can't believe it was that easy! And i have been trying for days, lol. 


    THANK YOU