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jwcpa44Asked on August 14, 2020 at 9:45 AM
I was shocked to find out that I cannot use a cname for my forms after paying for the silver plan; which comes to over $300 CDN (with exchange)
Apparently you are asking for more money via your enterprise plan? How much?
At this point I think that I will ask for a refund
I am also finding a slight delay in the form loading on my site, compared to a wordpress plugin that loads instantly
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Sam_GReplied on August 14, 2020 at 10:37 AM
Hi Jwcpa44,
Thank you for contacting Support.
We're sorry for the inconvenience.
Kindly follow this link:https://www.jotform.com/enterprise/faq/
If you have further questions regarding the Enterprise plan, you may click the "Contact Sales" button.
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Sam_GReplied on August 14, 2020 at 10:40 AM
Hi Jwcpa44,
May we ask for your webpage so that we can check?
Kindly explain more on the issues with the form on your site, please.
We will wait for your response.
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jwcpa44Replied on August 14, 2020 at 11:28 AMI have requested a refund
thanks
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