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Keen_IssiAsked on August 10, 2020 at 4:03 PM
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VincentJayReplied on August 10, 2020 at 4:08 PM
Yes, the Save and Continue feature needs to send the link to continue the form. Here's a guide that you can check for more information: https://www.jotform.com/help/495-Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms
Please try it and let us know if you need further help. Thank you!
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Manning_RobReplied on August 10, 2020 at 11:42 PM
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Jed_CReplied on August 11, 2020 at 6:10 AM
@Manning_Rob, I'll address your question on a separate ticket here https://www.jotform.com/answers/2504387 shortly.
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Keen_IssiReplied on August 12, 2020 at 9:45 AM
Hi,
You have sent me the save and continue information for card forms, but i'd like to enable this feature on the classic form. This page says it has been deprecated: https://www.jotform.com/help/97-Deprecated-How-to-Save-Forms-and-Continue-Later
Can you please tell me how I can do this on my classic form?
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Keen_IssiReplied on August 12, 2020 at 9:47 AM
i.e. do i need to put page breaks at specific points?
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VincentJayReplied on August 12, 2020 at 11:06 AM
Hi,
You just need to update the Form Settings. It will automatically enable the Save and Continue Later feature to your form just like the Card Form Layout.
Please do not follow the old guide.
Give it a try and let us know if you need further assistance. Thank you!
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Keen_IssiReplied on August 12, 2020 at 11:36 AM
Thank you!!
I tested the form and it worked, however my colleague tried and it allowed her to save the form the first time and then when she returned to it, it wouldn't let her save it (when she clicked the save button it did nothing)
Can you let us know why this might be?
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Krishna_DReplied on August 12, 2020 at 1:15 PM
Hello there,
I was not able to replicate the issue at my end too .
Was your colleague a Registered or Guest in Jotform ?
Let your colleague try with Continue link few times and check Save button with each links.
Also try with direct link instead of Email.
Try these things and let us know again.
Thank you!