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asdfkjAsked on August 9, 2020 at 1:53 PM
Hi guys!
Wondering if it's possible to use the email notifications to send a static PDF (eBook, in our case) to the email address entered into the form? This is a PDF we created outside of Jotform.
It seems like it's only possible to email PDFs created in the Jotform PDF Editor, but just wanted to check if there is a workaround that would make this possible.
I see that Uploaded files can be automatically emailed. If we were able to create a "default value" (our eBook) for a hidden File Upload field, that would do the trick. But I don't see a way to do that.
Thanks!
Dave
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Ed Enterprise Customer Success EngineerReplied on August 9, 2020 at 3:56 PM
Hi Dave,
Yes, this is certainly possible. On the form 'Builder', if you go to 'Settings' > 'Emails'.
And then you'll want to open the 'Autoresponder' notification, or create one if you do not already have one (full guide here).
And then on the 'Advanced' tab under 'Attach a File' you can click to upload the file you would like users to get in the email.
Hope this helps!
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asdfkjReplied on August 9, 2020 at 5:04 PM
This is great, Ed, thank you!
Follow-up question:I want this email to be sent only when the respondent fits a certain criteria.
To achieve this, I have:
- set the Autoresponder's recipient email to a text value (which is not even an email address).
- created a condition which changes the Autoresponder's recipient email to the respondent's email address, only if the criteria is met.
I assume that all submissions which do not meet the criteria will just fail in a harmless way.
Is that the right way to do it?
Thanks again!
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asdfkjReplied on August 9, 2020 at 5:15 PM
Hi Again,
It seems the PDF is not actually being attached to the emails.
Here is a screenshot of the settings:
Are these correct?
The file is 6.5mb - do I need to reduce the file size?
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jonathanReplied on August 9, 2020 at 7:26 PM
The file is 6.5mb - do I need to reduce the file size?
Unfortunately yes. The Email system have size limit of less than a bit of 5mb. Emails will not be sent if the total size is 5mb and higher.
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I want this email to be sent only when the respondent fits a certain criteria.
You can use Conditions in the Emails.
You can trigger specific Autoresponder Email base on the user's answers to other questions/fields in the form.
Guide : How to Send Email Based on User's Answer
I hope this help. Let us know if you need further assistance.