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seb.ariasmoraAsked on August 2, 2020 at 8:22 PM
I can't match the fields with the checkbox format (multiple choice questions) between monday.com and jotform. Can I have support for this?
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Sonnyfer JotForm SupportReplied on August 2, 2020 at 9:55 PM
Hello - Apologies for the inconvenience.
Could you please tell us the field/data type from Monday.com you're mapping your Multiple Choice question in JotForm so we can test the same on our end? We'd also appreciate if you could send us a screenshot showing your fields and data types from your Monday.com account.
Guide: How-to-Post-Screenshots-to-Our-Support-Forum
Looking forward to your reply.
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seb.ariasmoraReplied on August 3, 2020 at 3:24 AM
hi, i AM USING the checkbox column field on monday: https://support.monday.com/hc/en-us/articles/360001022569-The-Checkbox-column
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jherwinReplied on August 3, 2020 at 5:31 AM
Unfortunately, the multiple-choice field is not yet supported in Monday.com integration. What you can do is, add short-text field in your form and copy the values from checkbox to the newly added short-text field.
You can then map the short-text field in your Monday.com integration.
Here's my demo form for reference: https://form.jotform.com/202151953450044.
You can also hide the short text field if you do not want it to appear on your form.Please give it a try and let us know if that workaround could work for you.