Account suspended due to a Phishing form

  • Norfazilah Alwi
    Asked on July 20, 2020 at 10:58 AM
  • Carlos_C
    Replied on July 20, 2020 at 1:15 PM

    Hello,

    Thank you for your message.

    In this case, the account has been suspended because the form https://www.jotform.com/form/201961446460454 is asking for Credit card information:

    Account suspended due to a Phishing form Image 1 Screenshot 20

    https://www.jotform.com/terms/

    Phishing. You agree that JotForm Inc. may terminate your JotForm Service immediately if a form’s purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    If you need any further assistance, please let us know. We will be happy to help.

  • Norfazilah Alwi
    Replied on July 20, 2020 at 7:28 PM
    Hi, 
    Please reactive back my account with delete the offended account. I will create new form without this information request. 
    Thank you
    Sent from Yahoo Mail on Android

    On Tue, 21 Jul 2020 at 1:15 am, JotForm wrote:
    New response received#yiv5244337546 p img {max-width:100%;} A new response has been received: Answered by Carlos_C

    Hello,
    Thank you for your message.
    In this case, the account has been suspended because the form https://www.jotform.com/form/201961446460454 isasking for Credit card information:
    https://www.jotform.com/terms/
    Phishing. You agreethat JotForm Inc. may terminate your JotForm Service immediately if a form’spurpose is found to be deceptively obtaining, for example: sensitive credit cardinformation, social security numbers, user login credentials, or other sensitivepersonal information. All these activities are considered as Phishing and anyaccount along with the violating forms will be suspended immediately.
    If you need any further assistance, please let us know. We will be happy tohelp.
    View this thread on browser » Unsubscribe Thread 1595265341
    ...
  • Norfazilah Alwi
    Replied on July 20, 2020 at 7:28 PM
    Hi 
    Please reactive back my account with delete the offended form. I will create new form without this information request. 
    Thank you 
    Sent from Yahoo Mail on Android

    On Tue, 21 Jul 2020 at 1:15 am, JotForm wrote:
    New response received#yiv5244337546 p img {max-width:100%;} A new response has been received: Answered by Carlos_C

    Hello,
    Thank you for your message.
    In this case, the account has been suspended because the form https://www.jotform.com/form/201961446460454 isasking for Credit card information:
    https://www.jotform.com/terms/
    Phishing. You agreethat JotForm Inc. may terminate your JotForm Service immediately if a form’spurpose is found to be deceptively obtaining, for example: sensitive credit cardinformation, social security numbers, user login credentials, or other sensitivepersonal information. All these activities are considered as Phishing and anyaccount along with the violating forms will be suspended immediately.
    If you need any further assistance, please let us know. We will be happy tohelp.
    View this thread on browser » Unsubscribe Thread 1595265341
    ...
  • roneet
    Replied on July 20, 2020 at 11:28 PM

    Please provide the following as proof of legitimacy and send it to reviewers@jotform.com with subject line Thread #2459746

    1. Company name

    2. URL where the forms are embedded

    3. Corporate email, you will have to use your corporate email within your JotForm account instead of your current Yahoo address

    4. Proof of affiliation.

    Let us know if you have further questions.

    Thanks.