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sheilastam1Asked on July 20, 2020 at 9:29 AM
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Jimmy_DReplied on July 20, 2020 at 10:51 AM
Hello!
To cancel your subscription, please follow these steps.
1-) Logged in your JotForm account.
2-) Hover over your profile icon, then click Settings.
3-) Click on the Billing Tab, and then click DOWNGRADE under the Starter plan to downgrade your account.
By canceling your subscription, you will no longer be billed.
Your Bronze plan will remain active until the subscription reaches its expiration date.
Let us know should you have any questions.
Related guide.- -How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free