I need to cancel my membership. How do I do this?

  • sheilastam1
    Asked on July 20, 2020 at 9:29 AM
  • Jimmy_D
    Replied on July 20, 2020 at 10:51 AM

    Hello!

    To cancel your subscription, please follow these steps.

    1-) Logged in your JotForm account. 

    2-) Hover over your profile icon, then click Settings.

    115580 Annotation%202020 07 20%20103959 Screenshot 203-) Click on the Billing Tab, and then click DOWNGRADE  under the Starter plan to downgrade your account. 

    I need to cancel my membership Screenshot 31By canceling your subscription, you will no longer be billed. 

    Your Bronze plan will remain active until the subscription reaches its expiration date.

    Let us know should you have any questions. 

    Related guide.- -How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free