Stripe Integration: Sandbox Mode cannot be turned off

  • jrenz.garalde
    Asked on July 15, 2020 at 7:20 AM
    Another item regarding this sandbox message. I have try to disable it many time, but it keeps coming back every time I refresh the page after disabling it by clicking the "click here" side of the message.
  • Anita_K
    Replied on July 15, 2020 at 7:24 AM

    Hi,

    I have checked your form again and can see that you have set the integration into "Live Mode", but the sandbox message is still appearing.

    Can you please disconnect the integration and reconnect the form with your Stripe account again?

    Stripe Integration: Sandbox Mode cannot be turned off Image 1 Screenshot 20

    Please make sure that you are logged into Stripe and not using a test account.

  • jrenz.garalde
    Replied on July 15, 2020 at 10:51 PM

    Sandbox mode means am in test mode, right?

     

    Is this mean that I can enter any credit card number and stripe will just accept it because it is just a test? Will it be count as payment submission?



  • Vanessa_T
    Replied on July 16, 2020 at 3:16 AM

    If you set the payment field as Test Mode, it will not be counted against your payment limit.

    However, if you need to test your current Stripe payment field, please use one of the test credit cards from Stripe as listed in the link below:

    https://stripe.com/docs/testing#cards