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Anas AlwnaAsked on July 12, 2020 at 9:33 PM
I would like to change our account username for "Antoozi" to "Barakah Box.
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Ariel JotForm SupportReplied on July 13, 2020 at 12:11 AM
Greetings,
Thank you for contacting Support.
For Starter (FREE) plan users, you can change your username directly in your profile page. -https://www.jotform.com/myaccount/profile.
You may refer to our How to Change the Username guide for more related information.
If you're a paid plan user, you need to log into your account and make the request to change your username here.
We can change your username for you, but before we do that, note the following:
- Custom URLs (e.g.: http://www.jotform.com/my_old_username/myform) will not work anymore once we change the account's username. However, direct form links like http://www.jotform.com/53015216247346 will be fine.
- Alphanumeric and underscores only. Spaces and dashes are not supported.
- Provide your desired username and alternate names in case the proposed username is not available.Let us know if you have any questions or if you need further assistance.