Error: Page can't be found

  • Esteemgirls
    Asked on July 12, 2020 at 12:04 PM

    A supporter tried to donate and they keep getting an error, I tested it out and keep getting an error as well. When I tried to disconnect and reconnect I keep getting an http 404 error.

    Jotform Thread 2444093 Screenshot
    Page URL: https://www.jotform.com/build/83625961984169
  • Eduardo JotForm Support
    Replied on July 12, 2020 at 2:56 PM

    Hello @Esteemgirls

    The screenshot shows that you are accessing the form from your Form Builder instead of the public URL.

    The correct link for accessing and filling your form is:

    https://form.jotform.com/83625961984169

    I've checked it and it worked without issues. I got redirected to PayPal for finishing the payment.

    This guide might be useful for future reference:Guide: Where-to-Find-My-Form-URL

    Let us know if you need any further assistance.