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elviscimaAsked on July 9, 2020 at 11:07 AM
when they click the check mark for the terms and conditions says this is required which i put required but it is being checked off and still says to check it off. why?
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Anita_KReplied on July 9, 2020 at 12:07 PM
Hi,
thank you for reaching out to us.
Can you please tell us if this happens on form https://www.jotform.com/form/201525502559149 or form https://www.jotform.com/form/201756615917158 ? I have tested both, but was not able to recreate the issue.
Is the form maybe embedded somewhere? If so, please share the URL with us.
Looking forward to your answer.