Welcome Page "Start" button too dark

  • nrdadmin
    Asked on July 2, 2020 at 1:51 PM

    The "Start" button on our one card form is easy to see on the preview page and on our website. However, when I view the form on my cellphone, it's almost impossible to see. I went to the form and previewed the cellphone version, and it looks fine. But, again, it doesn't show up well on the actual website when viewed on a cellphone.

    Is there a way to make the "Start" button easier to see when viewed on a cellphone?

    Jotform Thread 2426747 Screenshot
    Page URL: https://skatenrd.com/New.php#SCSS
  • enterprisesupportteam
    Replied on July 2, 2020 at 5:23 PM

    Hello @nrdadmin,

    We do apologize for the inconvenience that you have experienced.

    After checking your form via my mobile device, I was unable to replicate the issue that you are mentioning. The 'Start' button was easy to see and it was of grey background color. Here is a screenshot of my mobile device's view of your form.

    1593724953Screenshot 20200702 141413 Chr Screenshot 10

    Can you kindly let us know if you are still experiencing the same issue?

    If so, may we know the details of the mobile device that you are using?

    We look forward to your response.

  • nrdadmin
    Replied on July 2, 2020 at 5:40 PM

    I was using an iPhone X. There were two other phones that I checked. They both had the same issue, but both were iPhones (I don't know which model).

  • Bert_A
    Replied on July 2, 2020 at 8:46 PM

    Hello,


    I was able to replicate the issue on an iPhone X simulator.

    The form as a stand-alone appears to be working fine so I suspect this is an issue with how the form is embedded on your website.


    That being said, I'd suggest that you use the iFrame code of your form as it is the most optimized one. Please see the following guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let me know should you have further questions.