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TeddybellAsked on June 30, 2020 at 1:24 PM
When using the appointment widget - how can a client reschedule or cancel a session?
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John Support Team LeadReplied on June 30, 2020 at 2:57 PM
Unfortunately, there is no option for the user to cancel the schedule. He needs to inform you that he's canceling, then you can delete the associated submission.
Here's a guide on How-to-Delete-Form-Submission-Data.
Doing so will clear the supposed timeslot and will be available again for others.
Note that deleting a submission will remove it permanently from the form.