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woodworthcraig7Asked on June 17, 2020 at 11:44 PMAnd also, I had a client fill out the form and she submitted it but I never
received the submission and cannot find it. My client is very displeased
which makes me very stressed out. I have an A+ rating with the BBB and I
trusted this program to come through. If you can somehow find that I need
it please. -
Sonnyfer JotForm SupportReplied on June 17, 2020 at 11:56 PM
Apologies for the inconvenience.
I sent a test submission to your form and it went through successfully to your Submissions Page.
Please help us understand the issue by answering the following:
- Did your client encounter any error messages upon filling out your form? If so, kindly share the error message so we can check.
- Did he gets stuck somewhere in the form?
- Did he gets disconnected while filling out your form?
Looking forward to your response.