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PaulAsked on June 16, 2020 at 9:50 AM
Hi,
The form I have created is refusing to go to the next page when I click on Next.
Is there something I'm not doing or missing?
Page URL: https://form.jotform.com/201673619119558 -
John Support Team LeadReplied on June 16, 2020 at 11:03 AM
Usually, you should see a warning message in case you missed filling out a required field when you click the next button. It is also highlighted as well so you can spot the error/s.
I just tried making a test submission to your form and was able to proceed to the Next page after filling out the required fields. Here's how it's shown on my end:
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guyversa74Replied on June 16, 2020 at 11:06 AM
Hi,
I've made some changes that could have caused it to work.
I had encryption on originally and uploading the QRCode was compulsory and that I have removed.
Once of those two made it work again.
But so far so good.
I have requested to be approved for NPO pricing as well and submitted my NPO certificate.
Not sure when they will get back to me around that.
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guyversa74Replied on June 16, 2020 at 11:11 AM
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John Support Team LeadReplied on June 16, 2020 at 12:24 PM
It's good to know that it's working fine now on your end. I can see that you have submitted your Non-Profit application today. Please allow us 24-48 hours for it to be reviewed.
As soon as there's any update, we'll let you know via your email.
Also, I have moved your last question to a separate ticket. I'll respond to that via this link shortly: https://www.jotform.com/answers/2392330