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danielle druryAsked on June 10, 2020 at 11:59 AM
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Lorenz JotForm SupportReplied on June 10, 2020 at 1:53 PM
Hi Danielle,
Your account was auto suspended by our system due to your login form.
I have reactivated your account, please make sure that you remove that form since it strictly violates our terms of use and to avoid being flagged by our system.
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danid82Replied on June 11, 2020 at 6:30 AM
ok thankyou im not sure what happened i was trying to import an exsiting form form my salon booking system. i cannot log in to remove it though?
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Sam_GReplied on June 11, 2020 at 7:47 AM
Hi Danid82,
Please reset your current password if you do not remember the password.
To change the password you may refer to this guide
https://www.jotform.com/help/489-How-to-reset-JotForm-account-password
I have also deleted the guilty fields on your account to avoid being flagged by our phishing detector.
Do let us know if you have other questions.
Thanks.