Background colour for emails

Hi,

When I create an autoresponder email for people to receive, for some strange reason it shows blue background when they receive it. While when I create it in Jotform, it shows white background??!

Can someone please help me to change that?

Hope you van help.

Hi,

thank you for reaching out to us. I have cloned and tested your form but was not able to recreate the issue. The emails I have received had a white background:

I have cleared your form's cache to see if that helps. Can you please test it again?

Let us know if the issue persists.

Whenever I send a test email, it comes out with a blue background the other end???

Desktop and Mobile!!

I mentioned this issue before and never been able to resolve it.

Please help! As it looks cheap, when using pictures with a white background.

Greetings and thank you for your reply.

Please try to wrap the whole source code of the message with the new div element, and assign a white background color to it. 

You can update the Autoresponder from the settings:

Once you open Autoresponder, open the source code of the message:

Add the following to the very first line of the message:

<div style="background-color: white">

To close the tag, add the following to the end of the code:

</div>

Please note there will already be some closing divs. You need to add one more.

After this confirm, save the Autoresponder, and test it.

Let us know if this resolved your problem.

Thank you for your cooperation. 

You are a Genius!!!!!

Thank You!