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nikkitonggAsked on June 5, 2020 at 12:47 PM
Dear Team,
Hi, I would like to make an upgrade for my account. But after several of trying, it keep showing me "Unable to switch subscription. Your card was declined. To update your billing details please click the button below." (screenshot attached below)
After trying different credit cards, it still showing me this. Kindly assist me what to do.
Thank you
Best regards,
Nikki
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Patrick_RReplied on June 5, 2020 at 1:37 PM
Hello Nikki! Looks like you were able to successfully make the payment for the Bronze Monthly subscription (as it is being reflected in your account).
If you need any further assistance, do let us know.