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LeoAsked on June 4, 2020 at 8:16 PM
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Carlos_CReplied on June 4, 2020 at 11:56 PM
Hello,
Thank you for your message.
In this case, the account has been suspended because the form is asking for Passport/ID, for you to have that information it is necessary to add the following fields:
1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.
2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.
To collect ID Numbers & ID Uploads.
I already reactivate the account, please add the widget above to avoid being suspended again.
If you need any further assistance, please let us know. We will be happy to help.