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Bankole AnuoluwapoAsked on June 2, 2020 at 1:04 PM
please i want stop my service with you....
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Carlos_CReplied on June 2, 2020 at 2:26 PM
Hello,
Thank you for your message.
You can cancel the subscription or stop the automatically charges please go to https://support.jotform.com/myaccount/billing and click on Downgrade under the Free Plan:
After confirming the subscription cancellation, the subscription will no longer be billed on the Next Billing Date.
The subscription will automatically downgrade to the Starter/FREE plan on the date of its subscription expiration.
Complete guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free.
If you need any further assistance, please let us know. We will be happy to help.