HIPPA Compliance

  • medainc
    Asked on May 27, 2020 at 1:24 PM

    Hi there,

    I wanted to make sure our account was upgrading to be HIPPA compliant.  I got this OOPS screen a number of times and wanted to confirm things were moving along.

    Thank you,

    Jotform Thread 2350206 Screenshot
  • Lorenz JotForm Support
    Replied on May 27, 2020 at 4:18 PM

    Hi, 

    We apologize for the inconvenience.


    Which part of the upgrade process did you get that error? https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance.

    Can you login to your JotForm account on an incognito mode or private browsing, and then try upgrading to HIPAA there. 

    Though I've checked your account and it does say on our system that HIPAA is enabled.

    Please let us know how it goes. 



  • solar system
    Replied on May 27, 2020 at 4:27 PM

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