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BencivengaAsked on May 22, 2020 at 9:07 AM
Hello,
Is there a reason that brackets don't seem to pass through properly? I have two forms setup:
Form 1: https://form.jotform.com/201134575212141
Form 2: https://form.jotform.com/201066188115046
When form 1 completes, we have an email sent to the user that allows them to continue with Form 2. We have a link created that is designed to move pertinent data from form 1, to form 2. This is what the link looks like in the email builder within JotForm:
complete your Application here
Yet, when a user actually clicks on the link, they don't see the "brackets" that indicate first/last name in the contact field. It shows like this when clicked:
https://form.jotform.com/201066188115046?businessName=AND%20processing&contactName%5Bfirst%5D=&contactName%5Blast%5D=&email=nick@andprocessing.com&mobilePhone182=(415)%20613-3266&selectYour=Retail&;howDid=Customer%20Referral
How can I address this? Thank you in advance!
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Richie JotForm SupportReplied on May 22, 2020 at 10:02 AM
I have checked your URL parameter and it seems there is an issue with the URL parameter in your email.
Screenshot:
Correct URL should be :
Please check it out and let us know if you have further questions.
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BencivengaReplied on May 22, 2020 at 1:28 PMThank you, perfect!!
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