Twilio Widget: Possibility to translate the "Confirm" and "Try-Again" buttons

  • litote
    Asked on May 22, 2020 at 6:58 AM

    Another question, is it possible to customize twilio widget ?


    - the confirm button/resend is in english, I'd like to setup in another language

    - when I confirm the sms code I'd like to send the form because it's the last question, non sense to click two times


    thanks by advance

  • Anita_K
    Replied on May 22, 2020 at 7:08 AM

    Hi there,

    thank you for reaching out to us. Can you please confirm that this is the form in question: https://www.jotform.com/201172562163043?

    I have checked this form and it appears that you were able to change the button text to French:

    Twilio Widget: Possibility to translate the Confirm and Try Again buttons Image 1 Screenshot 20

    I believe our only current option to automatically submit a form without the user actually clicking on the submit button is the Global Countdown Widget. I don't believe this is suitable for your purposes, but I can submit a feature request to our developer team to consider building an option in the future where the form is automatically submitted after the last question is filled.

    Please let us know if this is something you would like us to do.

  • litote
    Replied on May 22, 2020 at 8:11 AM

    Hi Anita,

    Set up the language is not for the main button but right after submitted the phone number, there's two buttons with no css "submit" and "resend".

    If I click on "submit" to validate the code, I have a green message if the code is correct but no indication to click on "soumission" button.

  • Vick_W Jotform Support
    Replied on May 22, 2020 at 8:54 AM

    Hey there!

    Thank you for writing back to us.

    I would like you to reply back with the screenshot of the submit/resend buttons that you see after entering the phone number so that we can further investigate it.

    So you are saying once the code gets validate, the form does not get submitted automatically? If yes then as my colleague mentioned in previous reply that we will send a feature request to our Devs so that form gets submitted automatically after the user finish the validation process.

    Thanks.

  • litote
    Replied on May 22, 2020 at 10:50 AM

    Here are the screenshots :

    http://prntscr.com/sltlob the blank buttons for sms validation

    http://prntscr.com/sltmgj when sms successful, no mention to 


    I tried adding another last step after the sms validation, still the same, you need to click on "suivant" or "soumission" to go to the next step.

  • BJoanna
    Replied on May 22, 2020 at 11:31 AM

    It is currently not possible to translate the Confirm and Try-Again buttons. I will raise your request to our developers. However, please note that we cannot provide you the exact time when and if this will be implemented. If there is any update, we will inform you via this support ticket. 

    When a code is confirmed, your users will need to click on the submit button to submit the form. The form cannot be automatically submitted when the code is confirmed.