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shuiwein@gmail.comAsked on May 13, 2020 at 10:43 AM
Hello,
I have seen your approval process here: https://www.jotform.com/help/432-A-General-Approach-on-Building-an-Approval-Process-Workflow
and 'Workflow' here: https://www.jotform.com/blog/how-to-create-an-approval-workflow-for-jotform/
The first way is not HIPAA-friendly as it uses email and neither is the second way"workflow for Jotform" (I don't see any HIPAA compliance on their website https://www.workflowforjotform.com/)
Please create a HIPAA-enabled workflow. example flow - from Receptionist to patient to nurse to doctor.
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Anita_KReplied on May 13, 2020 at 12:09 PM
Hi,
thank you for reaching out to us.
Please note that when you send HIPAA protected information in an email it will still be protected. This is how it will display in a notification email:
Information sent in PDF attachment can be password protected.
If you need more features, for example in case of a bigger healthcare organization, you could look into our Enterprise Plan.
I hope this helps, please let us know if you have any further questions.