Why is the QR code asking users to request access

  • ghrllc
    Asked on May 11, 2020 at 10:24 AM

    I generated a QR code for patients to answer before entering the clinic but when they scan the code it says to login and request access?

    Jotform Thread 2315339 Screenshot
  • Kiran Support Team Lead
    Replied on May 11, 2020 at 11:13 AM

    I have tried accessing your form on my mobile using the QR code and it seems to be working fine. Did you send any invitation through email for your users? Are you still experiencing any issue with the form or the QR code?

    Please check and let us know if you need any further help. We will be happy to take a look again.