How to Retrieve my form from Archive?

  • Martin Cowie
    Asked on April 27, 2020 at 1:59 PM

    I accidentally archived my form and now can't (or don't know how to retrieve it) and my field people can't access it on their cell phone. When I try to access it, it says I need permission from the owner and I am the owner.


    Jotform Thread 2286582 Screenshot
  • Bojan Support Team Lead
    Replied on April 27, 2020 at 6:13 PM

    Greetings and thank you for your message.

    You are able to see archived folders from the left side My Forms page:

    How to Retrieve my form from Archive? Image 1 Screenshot 30

    Once on this page, you are able to select the form you wish to unarchive and select Unarchive option:

    How to Retrieve my form from Archive? Image 2 Screenshot 41

    Please let us know if this resolved your problem.