Statement descriptor for Stripe payment

  • Auerehuus
    Asked on April 21, 2020 at 3:04 PM

    If I want to connect stripe in my form, I want to give a Statement descriptor with the amount from a dropdown menu. When I tested it in my form, the Statement descriptor was WWW.AUEREHUUS.CH

    Jotform Thread 2274726 Screenshot
  • jonathan
    Replied on April 21, 2020 at 7:00 PM

    You need to add *Name to each of the item/product in the Payment field.

    1587510015zzz 2020 04 22 06 Screenshot 10


    The Name text/details will appear as the statement descriptor when you submit the form.

  • Auerehuus
    Replied on April 22, 2020 at 5:30 AM

    Thanks Jonathan, but it looks not that great when the name in every product writes. I tried to use another way with "Spende" and an open amount. What textfield appear as the statement descriptor now?

    1587547841Screenshot 2020 04 22 11 Screenshot 10

  • Richie JotForm Support
    Replied on April 22, 2020 at 9:53 AM

    Unfortunately, the description field in Stripe only detects the Name field in the product settings as shared by my colleague.

    Statement descriptor for Stripe payment Image 1 Screenshot 20

    Hope this information helps.


  • Auerehuus
    Replied on April 22, 2020 at 1:34 PM

    is it possible having the price on the name tag in the color white so it is invisible?1587576888Bild 22 Screenshot 10

  • jonathan
    Replied on April 22, 2020 at 4:08 PM

    You can add these CSS codes on your form.

    .form-product-details {

        visibility : hidden !important;

    }

    1587586121zzz 2020 04 23 04 Screenshot 10


  • Auerehuus
    Replied on April 23, 2020 at 2:09 AM

    Thanks a lot Jonathan, perfect!