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InfoSA12Asked on April 1, 2020 at 6:32 PM
Hi,
My submissions doesn't want to show in Excel when I extract it. It opens excel with no information.
I have a live Webinar running this afternoon and need the data please.
Please let me know how to fix this.
cara@southernimplants.com.au
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Vanessa_TReplied on April 1, 2020 at 8:48 PM
It seems that you have deleted the fields on your form.
Please note that if you delete a field on your form, all it's submitted data will also be removed.
You may still be able to retrieve it by going back to a revision which still has those fields.
How-to-View-Form-Revision-History
Once you reverted back to when you have the fields, you can export your submissions again.
How-to-Download-Form-Submissions-as-Excel-CSV-PDF
On the other hand, if you simply not want to accept any submissions anymore, you can just disable your form.