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cdfitmodelproAsked on March 29, 2020 at 12:36 PM
I have attachment fields in my forms. When clients submit the form, the attachments show up in the list of submissions within Jotform, but the email version of the form I receive just has an error with no file attached.
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Amin_NReplied on March 29, 2020 at 5:47 PM
Hi again, @cdfitmodelpro!
Kindly be informed that you have to follow the steps below in order to be able to view and download attachments and uploads of your account from any device:
1. Go to your Account Settings.
2. On Privacy options, uncheck the "Require log-in to view uploaded files" option.
Should you have any further inquiries, we will be more than happy to help.