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localforyouAsked on March 16, 2020 at 7:12 AM
Hi,
I'm testing out Stripe by going through:
1. Preview form mode
2. Fill out the form
3. Submit form
Error message: Card declined
Is there something that I missed? Also, Stripe account is connected in live mode but when I try to switch it to Test mode, it gets disconnected. -
Ivaylo JotForm SupportReplied on March 16, 2020 at 9:11 AM
I noticed that your credit card number and Security code are not real. So, the system may detect this.
Can you please try to use a real credit card and make a very small payment ($0.01)?
Please give it a try and let us know, how it goes.
We will wait for your response.
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localforyouReplied on March 16, 2020 at 8:19 PM
Hello,
I thought it could be tested by using the test card numbers from Stripe website. Alright, let me see if it will work.
Thank you.
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jherwinReplied on March 16, 2020 at 9:32 PM
You can use a test card in the payment if integration is set to "Test Mode", please see my screenshot below to see what I am referring to.
If the payment integration is set to "Live Mode" then you'll need to use a real credit card to submit the form.