Error in Stripe Payment Test

  • localforyou
    Asked on March 16, 2020 at 7:12 AM

    Hi,

    I'm testing out Stripe by going through:

    1. Preview form mode
    2. Fill out the form
    3. Submit form

    Error message: Card declined

    Is there something that I missed? Also, Stripe account is connected in live mode but when I try to switch it to Test mode, it gets disconnected.

    Jotform Thread 2210694 Screenshot
  • Ivaylo JotForm Support
    Replied on March 16, 2020 at 9:11 AM

    I noticed that your credit card number and Security code are not real. So, the system may detect this.

    Can you please try to use a real credit card and make a very small payment ($0.01)?

    Please give it a try and let us know, how it goes.

    We will wait for your response.

  • localforyou
    Replied on March 16, 2020 at 8:19 PM

    Hello,


    I thought it could be tested by using the test card numbers from Stripe website. Alright, let me see if it will work.


    Thank you.

  • jherwin
    Replied on March 16, 2020 at 9:32 PM

    You can use a test card in the payment if integration is set to "Test Mode", please see my screenshot below to see what I am referring to.
    1584408579test mode Screenshot 10
    If the payment integration is set to "Live Mode" then you'll need to use a real credit card to submit the form.