How to check account security

  • Openyourheart
    Asked on March 10, 2020 at 2:35 PM

    Is there any way to check if our account has been compromised?  There were a few minor settings that seemed to be changed.  We just removed an old user from the account to make sure they no longer had access.  However, I couldn't find anything on your FAQ about how to determine where logins might have occurred or when to make sure the account was secure.  Is there any help you can offer?

    Thank you,

    Tamra

  • Bojan Support Team Lead
    Replied on March 10, 2020 at 6:05 PM

    Greetings Tamra.

    Thank you for your message.

    We are sorry to hear about the problems you are having with our service.

    You can see your account history click your profile image from the upper right corner, click on your username, and select History from the left menu:

    How to check account security Image 1 Screenshot 30

    You are able to filter history by action or time. You can see the two dropdowns on the upper right part of the page:

    How to check account security Image 2 Screenshot 41

    Hopefully, this option will help you.

    If you have any additional questions, please let us know.