HIPAA forms on many websites for many customers

  • John Mason
    Asked on March 5, 2020 at 8:55 PM

    If I sign up for the Gold level can I do the following without violating any terms and conditions?

    I log into Jotform and create a form.

    I put the form on the website of a customer of mine.

    I use the API to retrieve form submissions and display it on secure page that my customer can view.

    We sign a BAA with Jotform.

    My customers sign a BAA with us. Our systems that display the form and its data are HIPAA-enabled. Our normal website hosting is not compliant, hence the need to use JotForm.


    Is what I said okay with your terms and conditions?


    Can I share my login with a co-worker so they can also create forms?

  • Kiran Support Team Lead
    Replied on March 6, 2020 at 3:43 AM

    In order to retrieve the submission data using API while your account is enabling HIPAA compliance, it is required to use the following API URL instead of normal API.

    https://hipaa-api.jotform.com/

    You may share the login info with your co worker. However, please be warned that the user shall be having full control to your account including submission data, account settings, etc.

    Thanks!