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FMHSAsked on February 25, 2020 at 2:58 PM
Hi, we just had a registrant tell us they got an error message regarding the Square payment.
Can you check that everything is working properly?
If not, how can I find out if my square integration is working without having to actually buy something?
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Kevin Support Team LeadReplied on February 25, 2020 at 6:42 PM
I have checked your form and it seems correctly connected with Square, may we get more details about the error your users are getting?
If possible, please share us a screenshot of the error as well as the console report, the following guides will help you doing so:
https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
How to Post Screenshots to Our Support Forum
Kindly note that attached images via email replies will not reach this thread.
Looking forward to your response.