How do I change password

  • jenneralstar
    Asked on February 25, 2020 at 9:03 AM

    How do I change my password? 

  • Bojan Support Team Lead
    Replied on February 25, 2020 at 11:07 AM

    Greetings and thank you for your message.

    You can change your password from your profile settings page:

    https://www.jotform.com/myaccount/profile

    To get to that page, click on the link above, or click on your avatar from the upper right corner, click the settings, and click on the Profile from the left menu:

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    Once there, you can click on the Edit link next to your password:

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    You will be asked to enter your new password, to confirm it, and to enter your old password.

    If you are unable to remember your old password, you first need to log out and go to the following link:

    https://www.jotform.com/login

    Once you're there, you can click on the Forgot Password? link:

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    Then you need to enter your username or email in the new field and click Send Reset Instructions.

    You will receive an email with detailed instructions on how to proceed. 

    Please let us know if you have any further questions.