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bfackrellAsked on February 14, 2020 at 12:46 PM
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Richie JotForm SupportReplied on February 14, 2020 at 12:57 PM
I have tested a cloned version of your form using my android mobile device and I can't seem to replicate the issue at my end.
May we know if you have embedded the form in to a webpage?
I have cleared your form cache.
Kindly test your form https://form.jotform.com/bfackrell/contact-form again and if the issue still persists, can we test a submission using your form?
Looking forward for your response.
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bfackrellReplied on February 14, 2020 at 1:10 PM
It's not embedded. I link directly your your server.
I figured this one out. It was because State was pre-populated so it doesn't recognize the entry with out manually entering it.
Now I have a new issue (from my smart phone only). If ill out the form and then select "File Upload" and browse to attache a file. When I attache it refresh the from with all of my data gone and no file attached. -
Ivaylo JotForm SupportReplied on February 14, 2020 at 2:12 PM
We are glad that you were able to sort it out.
I have moved your second questions to a separate thread here: