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bmontsAsked on February 11, 2020 at 2:32 PM
When I try to add an additional recipients I get an error message saying I need to upgrade my service. I have the bronze service. My understanding was that if I have a paid plan I could add additional recipients?
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Albert_GReplied on February 11, 2020 at 4:08 PM
Hi bmonts,
All paid accounts can add up to 10 additional recipients for notifications and 2 for autoresponders.
If you are adding more than that, you will need to create a new notification or autoresponder.
Guide: Send Notifications to Multiple Recipients
Please let us know if you require further assistance.
Thank you. -
bmontsReplied on February 11, 2020 at 4:50 PMIs there a way to speak to someone?
[Newreply7]
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Albert_GReplied on February 11, 2020 at 5:59 PM
Hi bmonts,
JotForm does not have phone support. If you have any questions you can let us know here on the forum or via email at support@jotform.com
We'll be happy to answer any questions you may have.
Thank you.