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angthedj44Asked on January 20, 2020 at 10:48 PM
I was emailed about my account being downgraded. Said my credit card expired? I believe I paid for the silver plan yearly during the sale.
Please let me know what the situation is.
Thanks,
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Richie JotForm SupportReplied on January 21, 2020 at 6:00 AM
We do apologize for the inconvenience.
Double checking your subscription, you're in the Silver yearly INT191130-6686-30945 which will renew on Nov 30,2020.
Your account is back to the silver plan.
If you need further assistance, let us know.