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HopeoftheOzarksAsked on January 12, 2020 at 3:26 PM
Thank you for your help with my event registration. I was able to fix the API credentials. But now when I try to register it says, “Security error” Security header is not valid.”
What does that mean? How do I fix it?
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Welvin Support Team LeadReplied on January 12, 2020 at 5:09 PM
That means there is something wrong with your API keys. I see you have space before the API Username, I've fixed that. Would you mind trying again?
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HopeoftheOzarksReplied on January 12, 2020 at 6:38 PM
Here is what it said this time as I tried to checkout.
Invalid ConfigurationThis transaction cannot be processed. The merchant's account is not able to process transactions. -
Kiran Support Team LeadReplied on January 12, 2020 at 8:32 PM
The error message indicates that there is an issue with the PayPal account. Generally, this issue occurs when the PayPal account is not a business account or not enabled to receive the direct payments. We request you to check with PayPal support for any help in this regard.
Thanks!