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solarfunnelsAsked on December 14, 2019 at 5:04 PM
Please cancel my service. Thought I downgraded to the free version last month already, now I see the Downgrade button didn't actually downgrade the account. Would appreciate a refund. Thx
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Girish JotForm SupportReplied on December 14, 2019 at 6:31 PM
I can see that you have cancelled your subscription on PayPal. I have processed the refund. Please note that the refund could take 7 to 10 days to reflect in your account.