-
Elliott StoneAsked on December 9, 2019 at 9:27 PM
Hi there,
my account has been suspended, i thought i had all fixes in place to adhere to the terms and conditions on Jotform. can you please let me know and i will fix any other items that require adjustment.
Kind regards,
Elliott Stone
-
VincentJayReplied on December 10, 2019 at 4:00 AM
Your account got suspended because one of your forms is collecting passport numbers or sensitive information.
Please check this thread: https://www.jotform.com/answers/2053335
I checked your form and there's no Terms of use widget. Here's the link: https://www.jotform.com/widgets/terms-and-condition
-
elliott95Replied on December 12, 2019 at 8:50 PMAm I able to get back into my account so I can add the terms of use widget, I tried doing that and it was quite confusing.
Regards,
Elliott Stone
... -
VincentJayReplied on December 12, 2019 at 9:55 PM
I activated your account. You can now add the widgets and manage your forms.
I hope this helps.