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Brandon RhodusAsked on November 8, 2019 at 12:31 PM
I am having issues with the pictures not coming through on the emails sent after submission. I have the email widget at the bottom of my form and a condition set to send the form to whichever email address is specified in the box. I can see the pictures in the jot form app, but they don't show up in those emails.
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zuritapiaReplied on November 8, 2019 at 2:12 PM
Please be noted that if you enable these privacy settings then you would have to logged-in to see the uploaded files.
You can uncheck these options from the privacy settings to view the uploaded files even when you are not logged into your account. Kindly, test this one again and let us know if the images are still not available.
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imagesorl1Replied on November 10, 2019 at 11:38 AM
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Mike_G JotForm SupportReplied on November 10, 2019 at 1:29 PM
@imagesautospa
I have moved your concern to another thread considering it is about another topic. We also encourage our users to open a separate thread for their concerns to avoid confusion and so we can assist them better.
Here's the link to the new thread — https://www.jotform.com/answers/2035167
We will be responding to that thread shortly.