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trautner.rolandAsked on October 15, 2019 at 5:30 AM
Hello,
we need your help, please. Our jotform isn´t working after going into the inbox.
There is a blue screen.
I tried to come in after newstart my computer and tried to come in at an other computer. Both are not working.
I need your fast help, cause my customers are waiting.
Thank you,
Regards Susann
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jherwinReplied on October 15, 2019 at 5:45 AM
We are sorry for the inconvenience this may have caused. I can see the issue you're referring to, can you please confirm if this happens to all of your forms?
If so, please let us know so we can elevate this issue to our backend team for further checking.
Looking forward to your response.
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mixnautenReplied on October 15, 2019 at 6:09 AM
Hello support,
it's the same for all my forms
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Girish JotForm SupportReplied on October 15, 2019 at 6:10 AM
Please check the Inbox now. The issue has been fixed and it is opening fine from our end. Do check and let us know if there is any further issue.
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trautner.rolandReplied on October 15, 2019 at 6:50 AMHello,
Yes, this happens to all of our forms.
Mit freundlichen Grüßen
Susann Trautner
Sachverständigenbüro Trautner
Hersbrucker Str. 4
91207 Lauf a. d. Pegnitz
Tel.: +49 9123 1529240
Fax.: +49 9123 1529239
info@gutachter-trautner.de
www.gutachter-trautner.de
Diese E-Mail enthält vertrauliche oder rechtlich geschützte Informationen. Wenn Sie nicht der beabsichtigte Empfänger sind, informieren Sie bitte sofort den Absender und löschen diese E-Mail. Das unbefugte Kopieren dieser E-Mail oder die unbefugte Weitergabe der enthaltenen Informationen ist nicht gestattet
Von: JotForm
Gesendet: Dienstag, 15. Oktober 2019 11:46
An: info@gutachter-lauf.de
Betreff: Re: Isn`t working after going into inbox!
A new response has been received:
Answered by jherwin
We are sorry for the inconvenience this may have caused. I can see the issue you're referring to, can you please confirm if this happens to all of your forms?
If so, please let us know so we can elevate this issue to our backend team for further checking.
Looking forward to your response.
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trautner.rolandReplied on October 15, 2019 at 6:50 AMI see :)
Thank you very much!!!
Mit freundlichen Grüßen
Susann Trautner
Sachverständigenbüro Trautner
Hersbrucker Str. 4
91207 Lauf a. d. Pegnitz
Tel.: +49 9123 1529240
Fax.: +49 9123 1529239
info@gutachter-trautner.de
www.gutachter-trautner.de
Diese E-Mail enthält vertrauliche oder rechtlich geschützte Informationen. Wenn Sie nicht der beabsichtigte Empfänger sind, informieren Sie bitte sofort den Absender und löschen diese E-Mail. Das unbefugte Kopieren dieser E-Mail oder die unbefugte Weitergabe der enthaltenen Informationen ist nicht gestattet
Von: JotForm
Gesendet: Dienstag, 15. Oktober 2019 12:10
An: info@gutachter-lauf.de
Betreff: Re: Jotform inbox is not working
A new response has been received:
Answered by mixnauten
Now it's ok!
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