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botasyorgosAsked on October 14, 2019 at 11:05 PM
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Girish JotForm SupportReplied on October 14, 2019 at 11:09 PM
Please note that collecting credit card info is not allowed via our forms. This is in violation of our Terms. If this is done, there is a high possibility that your account will be suspended.
Please check our terms here: https://www.jotform.com/help/8-Terms-of-Use
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botasyorgosReplied on October 15, 2019 at 1:50 PMI am sorry. I did not know this. I will not ask for this type of information any more. However, I did enter one credit card information in the form. Will this information be secure? Please let me know.
Also, if you have any suggestions as to how to collect credit card information in an encrypted way, I would like to use JotForm.
Thanks,
Maria
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VincentJayReplied on October 15, 2019 at 2:16 PM
There's no way you can see the credit card information in the submission panel. You can use our payment processors and enable the Authorization by following this guide:
https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
Please give it a try and contact us if you need help.
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botasyorgosReplied on October 15, 2019 at 2:50 PMBut I worry about the information I put in the test submission I created that has real credit card information on it. I cannot see the numbers on JotForm, but is it possible this information could have been seen online by a third party for fraudulent purposes?
Please understand that I will certainly not do it again, but I would like to know the information was also hidden while on its way to JotForm.
Thanks,
Maria
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Vanessa_TReplied on October 15, 2019 at 4:00 PM
To view your form submissions, please follow this guide:
https://www.jotform.com/help/269-How-to-View-Form-Submissions
Should you want to delete a specific submission, you may do so by following this guide:
https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Your data is stored in our secure data servers which makes it highly unlikely to be hacked.
Also, since collecting credit card information is a violation of our Terms of Use and is subject for account suspension, I have now removed the following fields on your form, which will also remove its associated submission data.