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90secondvideos0Asked on October 10, 2019 at 7:02 PM
To make it easier i made a video showing the issue:
https://www.loom.com/share/6b6a3bb9c2464964bc86c102ad1f6f58
Basically whenever i try to link a payment method to Stripe or Paypal, i log in and it doesnt connect. -
Richie JotForm SupportReplied on October 10, 2019 at 8:23 PM
We do apologize for the inconvenience.
I have cleared your form cache.
Can you please try clearing your browser's cache and log-in back to your account to edit your form?
Please give it a try and let us know if the issue still remains.
If the issue persists, can you please share to us the console log?
Guide:https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
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90secondvideos0Replied on October 11, 2019 at 4:34 AMI tried again and it failed, see console report:
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Richie JotForm SupportReplied on October 11, 2019 at 7:19 AM
Unfortunately, we cannot view the console report you have shared.
To post a screenshot, kindly follow this guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum