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AnthonyAsked on October 2, 2019 at 5:39 PM
I am currently underneath the login username of anthony but for some reason it will not allow me to gain access to the account even though I hold the correct password and even have tried the original password please help me as this is urgent.
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John Support Team LeadReplied on October 2, 2019 at 6:11 PM
Hi Anthony,
It seems that you are using a Guest account associated with this email address: ant****@msho*****.com. Unfortunately, password reset is not possible for this type of account. You can try signing up for a FREE account instead.