I forgot my password and I don't have access to that email any more

  • Mariana Rodriguez
    Asked on October 8, 2024 at 12:32 AM

    I doesn't have access to that email any more. and I forgot my password.

    What can I do?

  • Florence JotForm Support
    Replied on October 8, 2024 at 1:41 AM

    Hi Mariana,

    Thanks for reaching out to us for help. Your email address m*r***a.r***i***z@*l*x*s***l*w***.**m is currently associated with the guest account. Keep in mind that a guest account is a temporary account. To help you further, can you provide us the email address of the account that you are unable to log in so we can locate your account? Once we are able to locate your account, we'll reach out the relevant team and determine if we can grant you access to the relevant account or not.

    Once we hear back from you, we'll be able to move forward with a solution.

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