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mrbobbytAsked on September 24, 2019 at 12:34 PM
Hello,
I'm trying to upgrade my account but the upgrade is not processing and it stuck on the upgrade screen.
Please assist.
Thanks,
Robert Tropp
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zuritapiaReplied on September 24, 2019 at 12:57 PM
Hi Robert!
It looks like since your account was over the limit on Upload Space your account was not active. However, I have gone ahead and re-activated the account.
Please try to upgrade once more, let us know if the issue persists.