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JacobtoberAsked on September 13, 2019 at 11:59 PM
Hi,
Our enquiry form is not looking as it should across Safari browsers. The font is submitted in Times new Roman and there are little image boxes showing up over the top of the form titles.
Regards
Jacob
Page URL: https://coreadvantage.com.au -
AshtonPReplied on September 14, 2019 at 1:29 AM
We are checking this and we will get back to you with an update.
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AshtonPReplied on September 14, 2019 at 2:06 AM
I have checked the CSS code of your contact form. The 3 lines below are creating this issue:
Please comment out these lines and this will resolve your issue. I have cloned your form and made the changes at my end. Below is how it looks in Safari at my end:
Here is the link to my cloned form: https://form.jotform.com/92561135185962
Feel free to reach us in case you need any further help from our end.
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JacobtoberReplied on September 15, 2019 at 8:27 PM
That fixed it thank you so much.
Any ideas on why the font swaps over to Times roman in Safari, when everywhere else and in the settings we have it typing as avenir?
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roneetReplied on September 15, 2019 at 11:55 PM
Let me test your Form in the Safari browser and get back to you ASAP.
Thanks.
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roneetReplied on September 16, 2019 at 1:44 AM
I noticed that you do not have an "Avenir" font neither in the Form's settings nor in the CSS.
For the textboxes, you have a font family as "Arial Verdana".
Do you want to make your font appear in "Avenir"? If yes, please follow this guide:
https://www.jotform.com/help/100-How-to-Use-Google-Fonts-and-Custom-Fonts-in-your-Form
Let us know if you have further questions.
Thanks.